Connect Partner Update 001

Date: 05 December 2023
Watch time: 4:52

📈 Program Insights & Improvements:

  • Launch & Progress: Since launching in late September, Connect has evolved thanks to your feedback. Challenges were met with quick solutions.
  • Key Adjustments:
    • Claim Window Time: Extended from 5 to 15 minutes.
    • Off Hours: Adjusted for better work-life balance.
    • Broadcast Distribution: Improved within your markets.
  • Upcoming Feature: Better handling and workflows for homeseekers that are already working with an agent.

💼 Partner Performance Highlights:

  • Homeseeker Satisfaction: Stable at 77%, reflecting your quick claims and responses.
  • First Introduction Claim Time: Median time is an impressive 2 minutes.
  • Response Time: Average first introduction response time is around 3 minutes and 20 seconds.

🔍 Portal Performance:

  • Homeseeker Avatar: Nearly 4000 enquiries in BC markets, with a mix of first-time (42%) and experienced buyers (53%).
  • Urgency: 54% of homeseekers are looking to buy ASAP.

🚀 Looking Forward:

  • Your performance has built trust and set high standards. We’re all excited for the upcoming spring market and future updates!

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