Connect Partner Update 001

Date: 05 December 2023

Watch time: 4:52

📈 Program Insights & Improvements:

• Launch & Progress: Since launching in late September, Connect has evolved thanks to your feedback. Challenges were met with quick solutions.
• Key Adjustments:
  • Claim Window Time: Extended from 5 to 15 minutes.
  • Off Hours: Adjusted for better work-life balance.
  • Broadcast Distribution: Improved within your markets.
• Upcoming Feature: Better handling and workflows for homeseekers that are already working with an agent.

💼 Partner Performance Highlights:

• Homeseeker Satisfaction: Stable at 77%, reflecting your quick claims and responses.
• First Introduction Claim Time: Median time is an impressive 2 minutes.
• Response Time: Average first introduction response time is around 3 minutes and 20 seconds.

🔍 Portal Performance:

• Homeseeker Avatar: Nearly 4000 enquiries in BC markets, with a mix of first-time (42%) and experienced buyers (53%).
• Urgency: 54% of homeseekers are looking to buy ASAP.

🚀 Looking Forward:

• Your performance has built trust and set high standards. We’re all excited for the upcoming spring market and future updates!