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Connect Partner Update 001
Date: 05 December 2023
Watch time: 4:52
📈 Program Insights & Improvements:
- Launch & Progress: Since launching in late September, Connect has evolved thanks to your feedback. Challenges were met with quick solutions.
- Key Adjustments:
- Claim Window Time: Extended from 5 to 15 minutes.
- Off Hours: Adjusted for better work-life balance.
- Broadcast Distribution: Improved within your markets.
- Upcoming Feature: Better handling and workflows for homeseekers that are already working with an agent.
💼 Partner Performance Highlights:
- Homeseeker Satisfaction: Stable at 77%, reflecting your quick claims and responses.
- First Introduction Claim Time: Median time is an impressive 2 minutes.
- Response Time: Average first introduction response time is around 3 minutes and 20 seconds.
🔍 Portal Performance:
- Homeseeker Avatar: Nearly 4000 enquiries in BC markets, with a mix of first-time (42%) and experienced buyers (53%).
- Urgency: 54% of homeseekers are looking to buy ASAP.
🚀 Looking Forward:
- Your performance has built trust and set high standards. We’re all excited for the upcoming spring market and future updates!